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Digest of Training Programs:

Partnering with organizations, I offer a variety of training programs and workshops that focus on Management and Professional Development as well as Work/Life Balance. I am also available to facilitate focus groups and meetings. Clients include: Verizon Corporation, EMC Corporation (US and Scandanavia), Anthem Blue Cross and Blue Shield, Arnold Worldwide, The Ad Club Leadership Forum, Boston Children’s Hospital, and Synthes Switzerland. Below is a brief overview of the workshops and training programs that are available. These can be presented as half-day or full day programs. Upon request, I customize training programs to meet your specific needs and/or combine various selected topics to meet the needs of your organization.

All trainings contain an action plan component, giving participants a clear strategy to incorporate training material into their daily work activities.

  • Team Building
  • Managing Individuals and Teams
  • Work/Life Balance
  • Advanced Leadership Forum
  • Improving Employee Performance and Management Skills Through Effective Communication
  • Benefits of Coaching in the Workplace
  • Coaching Component: Build Accountability – Forward the Learning

For more information on these programs, please read the descriptions below:

I. Team Building: After an in-depth assessment of your team’s current functioning, I create a customized workshop designed to achieve several goals: 1) align your team with a compelling vision and clear goals, 2) improve teamwork and communication, 3) decrease conflict, and 4) increase accountability and results. Following the training, the team will enjoy a greater sense of connection and joint purpose, resulting in better customer service, more productivity and higher revenues.

Fish! Philosophy Option: This stimulating and motivational film and set of exercises can energize and inspire your team to have more fun, increase accountability, choose a positive attitude and become more service-oriented.



II.  Managing Individuals and Teams: This training is designed for individuals being groomed for a team management role or for managers with less than five years experience leading teams. In this training, individuals discuss and plan the transition into their new roles, explore their primary job duties, learn best practices, and identify opportunities for growth and development. Participants examine their communication styles as they relate to employee management, and they learn to understand the needs and communication styles of other team members. Following training, these managers will be well prepared for a successful transition into positions of greater responsibility.

This training utilizes Tuckman’s Stages of Team Development to assist managers in reviewing their current team functioning. Managers create an action plan to eliminate barriers to their teams’ productivity and success. Participants learn to give formative feedback in a motivating way, to incorporate effective strategies for managing up, to lead successful meetings and to master other fundamental leadership skills. The training focuses on continual development and the immediate application and utilization of concepts learned.

 

III.  Work/Life Balance: Individuals examine their Work/Life balance, evaluate energy drains and develop action plans to eliminate non-productive behaviors. Participants focus on developing more efficient time management skills, evaluating key stresses, and creating a Work/Life balance vision and action plan. Following this training, participants will enjoy increased productivity and energy while incorporating new best practices. Participants learn to work “smarter, not harder,” so they are more productive and experience greater personal and professional satisfaction that leads to longer employee retention.

 

IV. Advanced Leadership Forum: This training is designed for middle to senior level mangers and leaders. Participants engage in facilitated discussion for 3-4 hours on a specific leadership topic. The training focuses on overcoming obstacles and identifying and adopting best practices.
 

  • Identifying and leveraging strengths
  • Becoming a resilient and emotionally intelligent manager
  • Creating positive employee and client relationships
  • Effectively dealing with change
  • Focusing on employee development, constructive and formative feedback
  • Managing effective conflict resolution

 

V. Improving Employee Performance and Management Skills Through Effective Communication: Individuals examine their own communications styles using the Personal Coaching Styles Inventory (PCSI), allowing them to leverage and adapt their styles to communicate more effectively with clients, supervisors and colleagues. Participants focus on enhancing their communication and management skills through constructive, formative feedback. This workshop is highly recommended to develop emotionally intelligent management and communication skills, to assist underachieving employees in leveraging their strengths, and/or to assist key talent in maximizing their skills.

 

VI.  Benefits Of Coaching In The Workplace: Educate your leadership team about coaching and its benefits to your organization. Motivate, develop and retain top talent. Coaching can deliver benefits such as improved productivity, increased work quality and stronger, more cohesive teams. Participants will learn several techniques for guiding themselves and others toward more effective problem-solving and results-oriented conversations. Explore ways to effectively incorporate coaching into your organization. 

 

Coaching Component: Build Accountability – Forward The Learning: Add an action plan and coaching component to maximize your investment in any leadership and professional development training. This added feature allows participants to debrief and immediately apply what they have learned at the end of a program. Participants develop plans and begin taking action, while follow up coaching deepens learning through ongoing support, problem solving, and the review of wins and challenges. Follow-on coaching therefore facilitates behavioral changes and leads to increased accountability and productivity.

 

 

    Copyright © 2007 Suzanne Blake